AllGo Signage

1. Introduction

AllGo Technologies ("we", "our", or "us") provides the AllGo Signage digital signage software, comprising the web administrative portal and the Android TV player application. This Privacy Policy describes how we collect, use, and protect information when you install and operate the AllGo Signage display software.

2. Information We Collect

The AllGo Signage TV application is designed exclusively for enterprise and commercial digital signage displays. We collect only technical and diagnostic data necessary to provide reliable signage playback:

• Device Identifiers: A unique generated alphanumeric identifier and Android ID used solely to register and pair the display screen with your administrative portal.
• Technical Diagnostics: Device model, app version, screen resolution, connection status (online/offline), and heartbeat timestamps to monitor display health.
• Content Cache Data: Locally cached media files (images, videos, audio) scheduled by the display administrator for offline and smooth playback.

Notice: The TV application does not collect personal identity information such as individual names, personal phone numbers, physical location GPS data, financial data, or contacts.

3. How Information is Used

We use the collected technical data exclusively for:

• Pairing and authenticating your display screen with your signage dashboard.
• Delivering scheduled media playlists and layout configurations.
• Facilitating Over-The-Air (OTA) application updates and remote health monitoring.
• Ensuring display uptime and network reconnection recovery.

4. Data Security

All communication between AllGo Signage player devices, administrative portals, and media storage is encrypted in transit using industry-standard Transport Layer Security (TLS/HTTPS). We employ strict access controls to prevent unauthorized access or modification of your display schedules.

5. Third-Party Infrastructure

Media assets scheduled through the platform are hosted on secure, high-availability object storage infrastructure (such as Cloudflare R2) and delivered over Content Delivery Networks (CDNs) for high performance.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact: